Cancellation & Refund Policy for Triculin Technologies Pvt. Ltd.
1. Cancellation of Services
1.1 Client-initiated Cancellation:
If you, as a client, wish to cancel our design consulting services, please notify us in writing at the earliest opportunity. Cancellation requests will be processed according to the following guidelines:
- - If the cancellation request is received within 10 days of making the initial payment or signing the agreement, a full refund will be provided.
- - If the cancellation request is received after 10 days, a prorated refund will be provided based on the services already delivered or work completed up to the cancellation date.
1.2 Triculin Technologies Pvt. Ltd.-initiated Cancellation:
In rare circumstances, Triculin Technologies Pvt. Ltd. reserves the right to cancel or terminate the provision of design consulting services. This may occur due to unforeseen circumstances, non-compliance with our terms and conditions, or any other valid reasons. In such cases, we will promptly notify you and provide a full refund for any payments made towards the canceled services.
2. Refund Process
2.1 Eligibility for Refunds:
Refunds will be processed in accordance with the following conditions:
- - Refunds are applicable only to the amount paid for the canceled services.
- - No refunds will be provided for services that have already been delivered or completed prior to the cancellation date.
- - Any expenses incurred by Triculin Technologies Pvt. Ltd. on your behalf, such as third-party software licenses or domain registrations, will be deducted from the refund amount.
2.2 Refund Method and Timeline:
Refunds will be issued using the original payment method used for the transaction. The timeline for receiving the refund may vary depending on the payment processor and financial institution involved. We will strive to process refunds promptly, typically within 7 business days upon approval of the cancellation request.
3. Terms of Service
Our comprehensive Terms of Service, available at terms.html, contain additional details regarding the cancellation and refund policies, as well as other terms and conditions governing our design consulting services. It is important to review the Terms of Service in conjunction with this Cancellation & Refund Policy.
If you have any questions or require further clarification regarding our Cancellation & Refund Policy, please contact our customer support team at info@triculintech.com. We will be happy to assist you.
Effective Date: January 01, 2023